FAQ

Are your products authentic?

We sell factory-sealed products from authorized distributors.

How long does shipping take?

Orders are processed in 1โ€“3 business days and delivered in 3โ€“7 business days within the U.S. See our Shipping Policy.

Is shipping free?

Yes, on all U.S. orders.

Can I return an item?

Unopened, sealed items can be returned within 30 days. See our Refund and Returns Policy.

Do you ship internationally?

Not at this time โ€” U.S. addresses only.

How can I track my order?

You will receive a tracking number by email when your order ships.

How do I contact you?

Email support@teelio.shop. We reply within 1 business day.